Contact
Email is the support channel for Senior Loop. Most replies arrive within 1 business day.
Use this for: refund requests, billing questions, bug reports, feature suggestions, partnerships, anything else.
For legal notices or tax documents that require postal delivery, email first and the correct correspondence address will be provided.
Response times
- Refund requests: processed within 48 hours of receipt, per the refund policy.
- Billing and account issues: typically same business day.
- Bug reports and feedback: reply within 1-2 business days.